Here you will find answers for the FAQs:

>I wanted the apartment cleaned today for the first time and the lady
>(Ruth) charged me 20.ooo pesos. I thought i could have the unit
>cleaned 1 time each 7 days without charge. Can you explain please.

The apts are only clean on entry, any other cleaning is arranged by the occupier, WE DO change the sheets and towels once a week free of charge.

Most tenants pay the cleaning lady a sum each time she cleans, that is arranged between them and the cleaning lady, if you are using her services more than once a week she will change the sheets and towels on each occasion as well if you want.

We make no money off any arrangement between the tenant and the cleaning lady, we pay Nena 15,000 pesos or 20,000 pesos for a one bedroom apt or two bedroom apt as a guide to how much you should pay the cleaning lady, its more than than a fair price.

>Also, Giovanni is asking for alll the money paid at one time for the
>entire stay. That is impossible because there is a daily limit to
>the amount of money that can be withdrawn of 400.000 pesos. We still
>have to have money to pay for various things. It is going take
>several days to pay for the complete stay. I have not seen Giovanni
>yet but I will be asking him for identification and a receipt to
>prove he is who he says he is and for proof of payments received.

Ok tell him, but I am not sure that you are correct on the daily limit, most cards are $500 plus dollars a day, although the machines will only allow you a certain amount, you can keep asking for the maximum, the best ATMs are Davienda that give you 500K a time, then BanColombia that give 400k.

> I want to use my deposit to pay the rent.

The deposit doesn't count towards the rent, that is rebated after you leave, when the admin manager gives the Ok on the apt front.

Basicaly it causes accounting problems, plus we have to charge about 6% more for the apt, paypal takes 4.5% in fees and then bank charges to get the money into Colombia make up the rest.